Terms and conditions
These are the core terms for working with Memoria Technology and its brands, including Athr21.
1Who we are
Memoria Technology LLC (“we”, “us”) is a limited liability company registered in Egypt, commercial register no. 62631, with its registered office at Apartment 82, 8th floor, 49 Giza Street, Giza, Egypt. Athr21 is a brand of Memoria Technology. When you work with Athr21, your contract is with Memoria Technology.
2What these terms cover
These terms apply when you use our websites (memoria-technology.com and athr21.com) and to any work we do for you. If we have both signed a proposal, statement of work or engagement letter, that document sits on top of these terms. Where the two disagree, the signed document wins.
3Our services
We provide services delivered by people: workshops, and building and handing over a company’s second brain. Each engagement starts with a written proposal that sets out the scope, the dates, the people involved and the fee. Anything outside that scope is new work and needs a new written agreement. We do not sell software; we build on AI tools that you or your company hold accounts for.
4Fees and payment
- You pay the fees in the signed proposal and nothing else.
- Invoices are issued by Memoria Technology, trading as Athr21. Taxes that Egyptian law requires are shown as their own line.
- Payment is due within the period stated on the invoice. We may pause work while an invoice is overdue, after telling you in writing.
- Your own subscriptions to third-party tools are paid by you, directly to the provider, unless the proposal says otherwise.
5What we need from you
To do the work well, we need timely access to the people, documents and accounts named in the proposal, and information that is accurate as far as you know. If a delay on your side moves the plan, the dates move with it. You are responsible for having the right to share any material you give us.
6Other companies’ tools
Our work runs on third-party tools, mainly Anthropic’s Claude, and on your storage and email systems. Those tools are governed by their providers’ own terms and privacy policies, which you accept when you open the accounts. We choose and configure them carefully, but we do not control them and are not responsible for their outages, changes or pricing.
7Who owns what
- Yours: your material, and the second brain we build for you, including the notes, rules and content made from your company’s knowledge. These pass fully to you at handover, once the invoices for that work are paid.
- Ours: our methods, templates, frameworks, training material and know-how, including improvements we make to them during the work. You receive a permanent licence to use whatever of ours is built into your brain, inside your company.
- We will not name you as a client or describe your work in public without your written approval.
8Confidentiality
Each side keeps the other’s confidential information private and uses it only for the engagement. This does not apply to information that is already public, that was already known to the receiving side, or that the law requires to be disclosed. This duty continues for three years after the engagement ends, and for as long as the information stays confidential for anything that is a trade secret.
9Personal data
How we handle personal data is set out in our privacy policy. When we work inside your systems on your data, we act on your instructions and only for the engagement.
10Our promise
We will do the work with reasonable skill and care, by people who know how to do it. We cannot promise a particular business result, because results also depend on how your team uses what we hand over. Except for what these terms and the signed proposal say, we give no other promises.
11Limits of liability
- Our total liability for an engagement is limited to the fees you paid us for that engagement in the three months before the claim arose.
- Neither side is liable for indirect losses, such as lost profit, lost revenue or lost data that could have been backed up.
- Nothing here limits liability that Egyptian law does not allow to be limited, such as liability for fraud or gross negligence.
12Ending an engagement
Either side may end an engagement with the written notice set out in the proposal, or at once if the other side seriously breaks these terms and does not fix it within fourteen days of being told. You pay for the work done up to the end date. The sections on ownership, confidentiality, liability and law continue after the end.
13Using our websites
The text, marks and design of our websites belong to us. You may quote and share them with credit. Please do not copy them in bulk, pretend to be us, or try to break or overload the sites. Articles on our websites are general information, not advice for your situation.
14Law and disputes
These terms are governed by the laws of the Arab Republic of Egypt. If a dispute comes up, we will first try to settle it by talking, at a senior level, for thirty days. If that fails, the courts of Giza have jurisdiction, unless the signed proposal names another forum.
15Changes and contact
We may update these terms. The date at the top always shows the current version, and a change never alters an engagement already signed. Questions: hello@athr21.com, or by post to our registered office.